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The Mediator Concept
Learn how a mediator LLM coordinates parallel dialogs between user and a traditional system, using function calls and a React/Next.js UI for car rentals.
We will demonstrate how an LLM agent can serve as “mediator” to provide a user with a flexible natural language interface to an underlying conventional rigid software system. In this pattern, the mediator agent manages two dialogs that happen in parallel, one between the user and the mediator and one between the system and the mediator. We will show how this pattern allows the conventional system to provide feedback to the mediator to correct errors or influence how the mediator works with the user. We’ll demonstrate the mediator concept with an agent that helps a user create, manage and modify car rental reservations and get customer support from the “ACME” car rental company. Our demonstration shows what the dialog looks like from the perspective of the user, the mediator, and the system.